Start with the paperwork
If you are worried about a solar agreement, the fastest way to get clarity is to gather the documents that explain what you signed, how the system is financed, and what has happened since installation. You do not need to solve every issue at once. A clear document review can help you identify the right questions and practical next steps.
1. Your signed agreement
Find the complete contract, including every page, addendum, and signature page. Look for the agreement date, cancellation language, scope of work, payment terms, arbitration provisions, and any promises that were put in writing.
2. Financing or loan documents
If your solar project involved a loan, lease, or power purchase agreement, collect those records too. Note the lender or provider, monthly payment, interest rate, term length, and whether payments began before the system was operating as expected.
3. Sales materials and messages
Save emails, text messages, proposals, brochures, and screenshots of online claims. These materials can help you compare what was discussed during the sale with the written agreement and the system you received.
4. Installation records
Keep permits, inspection notices, installation photos, completion certificates, and service requests in one folder. A simple timeline of key dates can make it easier to explain your situation clearly.
5. Utility bills and production data
Collect recent utility bills along with any monitoring reports or production estimates. If you have questions about savings, compare the estimates you were shown with your actual bills and system output over time.
6. Notes about your concerns
Write down what prompted you to seek help. It may be a payment surprise, a sales claim, an installation concern, a home sale, or uncertainty about your options. Include dates, names, and the outcome of any conversations you have already had.
Good next steps begin with clear information, not pressure. Organizing your records can help you ask better questions and make more informed decisions.
Get a clearer next step
Cancel My Solar Now provides educational guidance for homeowners with solar agreement questions. We take a human, no-pressure approach to helping you understand the documents, concerns, and options worth exploring. Request help to share your situation and get started.
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